- How do I pay?
- We offer Cash on Delivery (COD) across Bangladesh. You pay only when your order reaches you.
- How long does delivery take?
- Delivery usually takes a few days depending on your location. We confirm the timeframe and any delivery charge at checkout before you place your order.
- Can I change or cancel my order?
- Yes — contact us on WhatsApp as soon as possible with your order number. If the order has not shipped yet, we can usually update or cancel it for you.
- What if my product arrives damaged or wrong?
- We are sorry for that. Contact us on WhatsApp with your order number and a photo if possible, and we will arrange a replacement or refund. See our Return & Refund page for details.
- How do I track my order?
- Order tracking is being prepared. Until then, message us on WhatsApp with your order number and we will check the status for you.
- Can I return a product?
- Yes — damaged, defective or incorrect items can be returned. See the Return & Refund page for the full policy.
